Building an inclusive environment that promotes diversity and inclusion requires the active participation of everyone on campus. This eight-course Diversity and Inclusion Certificate Program is open to all staff employees and an opportunity for professional development on diversity and inclusion issues. It is designed to offer participants an in-depth examination on the many differences that exist in our community, and to gain a greater understanding of how we can work together to build a stronger community on campus. Participants will gain valuable knowledge and skills to work and lead in a multicultural environment.

Individuals who complete all six core courses and two elective courses in the Program within two years will receive a certificate of participation.

The courses range from 2 to 3 hours and will be taught by various instructors in different formats. The core courses are offered twice during the academic year while the elective courses are offered once.

Participants who already took a Program course within the past two years can count the course towards the Certificate Program. Participants must provide proof that the course was taken within two years.

Sponsor: Office for Diversity, Equity, and Inclusion
For more information, contact Joy Lei at 459-1758 and jllei@ucsc.edu.

*All core courses are full, email Joy Lei at jllei@ucsc.edu if you want to be put on the list for next year's program (2012-13).

2011-12 Schedule for core courses

2011-12 Schedule for elective courses

Core courses (required for certificate; to register, email course dates to Joy Lei at jllei@ucsc.edu):

1. Welcome and Overview of Diversity, Retention and Inclusion: Successes and Challenges at UCSC—Ashish Sahni, UCSC—October 4 (full) & October 11, 2011 (full), 1-4 pm, Bay Tree Cervantes and Velasquez Conference Room
This presentation by Associate Chancellor Sahni gives participants an understanding of the status of diversity demographics and initiatives at UCSC, as well as the goals and values of the campus around promoting diversity and inclusion.
Overview of Diversity, Retention and Inclusion PPT (pdf)

2. Communicating Across Generations—Valerie Strilko & Frank Widman, UCSC—March 21, 2012 (full) & May 2, 2012 (full), 9 am-12 pm, Bay Tree Cervantes and Velasquez Conference Room
UCSC prides itself on being a diverse community. In fact, four distinct generations work side by side on our campus. This workshop explores the differences and similarities among the generations and how they affect our working relationships.

Participants will gain new tools and strategies for:

• Understanding four generations – Traditionalists, Baby Boomers, Gen Xers and Gen Y/Millenials
• Exploring the impact generational differences have on values, communication styles, lifestyles, outlook, career expectations, etc.
• Leveraging generational strengths to achieve shared goals
• Building trust and positive relationships
• Resolving intergenerational conflicts

3. Understanding Race/Ethnicity and National Origin—Edith Ng, UC Berkeley—November 16, 2011 (full) & January 11, 2012 (full), 1-4 pm, Bay Tree Cervantes and Velasquez Conference Room
This experiential workshop examines the relationship between race/ethnicity, national origin and unconscious bias and how these dynamics affect our diverse working relationships at the University. We will explore our own worldviews, values, styles and assumptions to better understand their impact on others, learn more about cultural patterns of thinking and behavior, including intercultural communication concepts, to become more effective communicating across cultures, and examine individual and institutional bias and how to eliminate them, to achieve greater equity and fairness in the workplace.

4. Lesbian, Gay, Bisexual, Transgender (LGBT) Issues in the Workplace & Beyond—Deb Abbott, UCSC—February 1 (full) & March 7, 2012 (full), 1-4 pm, Bay Tree Cervantes and Velasquez Conference Room
This class will invite participants to explore--and address--the challenges that LGBT people experience in the workplace. Participants will learn about various LGBT groups, gain a sense of recent LGBT history, and become familiar with LGBT demographics at UC and beyond. After being introduced to some of the major challenges that LGBT people face outside the workplace, participants will focus on LGBT workplace concerns, discussing in-depth how they can best be addressed. Participants will also receive information about UC's policies vis-a-vis LGBT employees and students, together with resources for ongoing learning and discussion.

5. Disability 101—Kelly Roberts and Susan Willats, UCSC—February 8 (full) & May 9, 2012 (full),1-4 pm, Bay Tree Cervantes and Velasquez Conference Room
This course will provide an overview of the many types of disabilities that people around you might be dealing with at any given time. Special focus will be given to disabilities that are invisible and/or variable. UCSC affiliates who have disabilities will share their experiences – both good and bad – about working and studying at UCSC. The course will include discussion of how to be an ally to people with disabilities. We'll also introduce the concept of Universal Design as a way to make our programs and services accessible to the widest range of people.

6. Developing Diversity Change Agents—Edith Ng, UC Berkeley—March 14 (full) & April 11, 2012 (full), 1-4 pm, Bay Tree Cervantes and Velasquez Conference Room
How can you utilize your skills and experience to be a successful ally and diversity change agent on campus? How can you role model behaviors that move us toward truly valuing diversity? In what ways can you help your colleagues, unit, department and campus create a more respectful and inclusive workplace? This hands-on, interactive course will explore the skills needed to become an effective change agent, including self-assessment and ally-building, examine the critical roles you can play at work, e.g., coaching, advocating, facilitating, committee work, etc., within and beyond your job, and develop individual action plans and support mechanisms for your work.

Elective Courses (select two for certificate; note different registration information):

1. Fair Hiring: Best Practices in Staff Recruiting —Online Training
Time: Can be taken at any time.
Attracting and hiring the most qualified candidates is essential for achieving our mission at UCSC. In this online training you will learn campus best practices to ensure fairness and excellence in all stages of the recruitment process.

Access to the online training requires a password. If you wish to take the online training, please contact the Office for Diversity, Equity, and Inclusion at odei@ucsc.edu and you will receive a response that includes instructions and a password. If you have questions, please call 459-1758.

2. Understanding Religious Belief and Believers—Laurie Schlaepfer—October 26, 2011, 9am-12pm, Bay Tree Cervantes and Velasquez Conference Room (full)
Our country's religious landscape has changed dramatically over the last 50 years, especially in California. On the one hand our state has seen a dramatic rise in people who claim no religious affiliation. At the same time, there is more religious diversity present in California than ever before. This class will give an overview of the major religions with a presence in our area, present guidelines for understanding religious people, examine issues and tensions that might arise in the workplace, and discuss how to create a climate of respect between those of differing perspectives.

To register: Contact Joy Lei at jllei@ucsc.edu and 459-1758.

3. Coming to Terms with Our Differences—Nancy Heischman, UCSC—November 2, 2011, 2:30-4:30pm, Training Room, 1201 Shaffer Road
The more diverse our work environment, the more we are called upon to work with people who are different from ourselves. People of different
generational, cultural and class backgrounds often have different "norms." Add to these differences other factors such as temperament, style and values and the potential for conflict multiplies. This workshop will explore the relationship between diversity and conflict, and provide tools for building
understanding and rapport.

To register: Enroll through Events Manager

4. Speaking Up to Bias—Nancy Heischman, UCSC—December 7, 2011, 2:30-4:30pm, Training Room, 1201 Shaffer Road
How do you respond when you hear a prejudicial statement in the workplace? Afterwards, do you regret what you said, or the fact that you didn't say
anything at all? This workshop will explore ways of speaking up against bias without shaming, blaming, or alienating the speaker. Please bring your own examples.

To register: Enroll through Events Manager

5. Approaches to a Multicultural Workplace—Joy Lei, UCSC— January 18, 2012, 1-4pm, Bay Tree Cervantes and Velasquez Conference Room
What are five approaches to multicultural education and how can they help us understand how we conceptualize diversity in our workplace? Recognizing what we each mean by “diversity” allows us to see how that belief translates into actions. This course encourages participants to consider what approach to a multicultural workplace they want to adopt as they consider what effects they want to have in their work environment.

To register: Contact Joy Lei at jllei@ucsc.edu and 459-1758.

6. Class Matters —Ciel Benedetto, UCSC —February 29, 2012, 9am-12pm, Bay Tree Cervantes and Velasquez Conference Room
This workshop will explore socio-economic class as an important diversity dimension. We will examine class consciousness and generational and situational wealth and poverty in the U.S. and the intersection of race and class.  We will discuss how economic class impacts personal experience, privilege, identity and world view. Participants will learn about the socio-economic class diversity of our student body and also will consider how class identity may impact communication and interactions with and between students and in the workplace.

To register: Contact Joy Lei at jllei@ucsc.edu and 459-1758.

7. Race, Representation and Resistance in US Schools—Joy Lei, UCSC—April 4, 2012, 1-4 pm, Bay Tree Cervantes and Velasquez Conference Room
How can stereotypes affect our individual identity? How are identities constructed and how can these constructions affect what opportunities we have in education and in life? In this course, participants will examine how racial and gender stereotypes affect high school students’ construction of their own identities, and how these identities shape them as academic and social beings.

To register: Contact Joy Lei at jllei@ucsc.edu and 459-1758.