Problem Resolution/Complaint Investigation
Problem Resolution/Complaint Investigation for Staff Employees, Academic Employees, Student Employees and Applicants for Employment
Office for Diversity, Equity, and Inclusion staff members are available to investigate discrimination complaints, as well as, assist individuals who seek impartial advice or assistance in resolving conflicts and complaints involving discrimination or diversity issues. Our staff members maintain impartial, balanced and independent positions when providing problem resolution and complaint investigation services. Assistance may include policy research and clarification, counseling, referral to on and off campus resources and facilitation of conflict resolution meetings. For more information, please see the Consultation section of the website.
Complaints alleging discrimination may be filed with the Office for Diversity, Equity, and Inclusion by staff, academic, and student employees or applicants for employment. For more information, please see the Filing a Complaint section of the website.
Using campus complaint procedures does not preclude an employee's or applicant's right to file a complaint with the appropriate external agency (e.g. Equal Employment Opportunity Commission, California Department of Fair Employment and Housing) or from filing a formal grievance under the appropriate labor agreement or personnel policy. Civil remedies may also be available, including injunctions and restraining or other orders. Note: Campus Labor Relations grievance, and state and federal discrimination charge processes and procedures all have filing time limits. We suggest that employees and applicants consult the appropriate agency or office regarding relevant procedure deadlines.
University policy prohibits discrimination against or harassment of any person employed or seeking employment with the University of California on the basis of race, color, national origin, religion, sex, gender, gender expression, gender identity, pregnancy, physical or mental disability, medical condition (cancer‐related or genetic characteristics), genetic information (including family medical history), ancestry, marital status, age, sexual orientation, citizenship, status as a protected veteran or service in the uniformed services. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable state and federal laws and University policies.
All discrimination complaints are taken seriously by the Office for Diversity, Equity and Inclusion. Staff members will attempt to identify and examine the issues and reach a conclusion or resolution as quickly as possible.
Retaliation against a person who files a complaint of discrimination, participates in an investigation of such a complaint, or opposes an unlawful employment practice is also prohibited by University policy. Anyone who believes she or he has been retaliated against for filing a complaint of discrimination is encouraged to report the retaliatory actions to the Office for Diversity, Equity, and Inclusion.
Office for Diversity, Equity, and Inclusion staff members share or disclose consultation and complaint information only on a “business need to know” basis. While we cannot promise absolute confidentiality, we will share information only as needed to conduct an investigation, to work toward a resolution, or as University, campus policy or state or federal law dictate.